Official Zoom Support | Help Center

Skip to page content

Products
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn More
Workplace

Communication

Meetings

Team Chat

Phone

Mail & Calendar

Scheduler

Productivity

Docs

Whiteboard

Clips

Tasks

Apps & Integrations

App Marketplace

Spaces

Rooms

Workspace Reservation

Digital Signage

Visitor Management

Employee Engagement

Workvivo

Business Services

Customer Care

Contact Center

Virtual Agent

Workforce Engagement

Sales

Revenue Accelerator

Marketing

Events

Sessions

Webinars

Ecosystems

APIs & SDKs

Workflow Automation
Discover all products Plans & pricing
Solutions
By industry

Education

Financial Services

Government

Healthcare

Manufacturing

Retail

Frontline
By audience

Small and Midsize Businesses

Enterprise

IT Professionals

Customer Experience

Sales and Revenue

Facilities

Marketing and Events
For developers

Video SDK

Meeting SDK

App Marketplace

APIs

Webhooks

Zoom Apps

Developer Solutions
For partners

Partner Solutions

Find a Partner

Become a Partner

Partner Portal

Partner Learning Center
Plans & Pricing
Resources
Explore

Zoom Blog

Resource Library

Webinars & Events

Customer Stories

Zoom Trust Center

Connect & learn

Zoom Community

Learning Center

How-to Videos

Customer Success Hub

Hardware & services

Global services

Hardware options

Customer Managed Key

Support

Customer Support

Premier Support

Developer Support

Premier Developer Support
Download the Zoom app

Keep your Zoom app up to date to access the latest features.
Download Center Download Center

Zoom Virtual Backgrounds

Download hi-res images and animations to elevate your next Zoom meeting.
Browse backgrounds Zoom Virtual Backgrounds
Plans & Pricing

Join
- Join by Meeting ID
- Public Event List
Host
Sign in Sign up free

Support

Product Support
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
AI Companion Support
Meetings

Team Chat

Phone

Mail & Calendar

Scheduler

Docs

Whiteboard

Clips

Tasks

App Marketplace

Rooms

Workspace Reservation
Business Services

Contact Center

Virtual Agent

Workforce Management

Revenue Accelerator

Events

Sessions

Webinars

Workflow Automation
All Products
Support by Topic
Getting Started

Getting started with Zoom

Getting Started with Zoom Phone

Getting Started with Zoom Meetings

Getting Started with Zoom Webinars

Getting started with Zoom Team Chat

Getting Started with Zoom Rooms

Getting Started with OnZoom
Account Management

Getting Started with
Billing and Account Management

My Zoom Account

Billing and Payments

Admin Management

View All
Audio & Video

Audio

Video

Screen Sharing

Recording
Integrations

Marketplace

Scheduling Integrations

Chat and Meeting Integrations

View All
Advanced

Single Sign-On (SSO)

Network and Firewall

Virtual Desktop Infrastructure (VDI)

View All
Release Notes

Zoom Releases by Product
More Support
Contact Support

Search

Warning

It appears that no Coveo Cloud organization has been linked to your ServiceNow instance yet. Please visit the Configuration Page.

Official Zoom Support | Help Center

Welcome to Zoom Support! Sign in for personalized support or start your search below.

Warning

It appears that no Coveo Cloud organization has been linked to your ServiceNow instance yet. Please visit the Configuration Page.

Start with these popular topics: Update Zoom, breakout rooms, Reset Password

Select a Zoom product below to explore dedicated support resources

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Revenue Accelerator

Mail and Calendar

Workspace Reservation

Download Zoom

Get Started

Ask our virtual agent

Audio and Video

Account and billing support made simple

We've collected the most common questions and made them easy to solve. Get guided support for billing, subscriptions, account changes, and more.

Start troubleshooting

Account management interface

Support representative

Trending articles

Joining a Zoom meeting
Changing your virtual background image
Downloading the Zoom Workplace desktop or mobile app
Using the Zoom for Google Workspace add-on
Understanding Zoom privacy alerts

More options to explore

Zoom Community
Learning Center
Developer Resources
System Status
Contact Support

Release Notes

Release notes for the Zoom Workplace app
Release notes for Zoom Rooms
Release notes for Zoom Contact Center
Release notes for Zoom Phone
Release notes for Zoom Virtual Agent

About
Download
Sales
Support
Language
- Español
  Italiano
  繁體中文
  Português (Brasil)
  Polski
  Français
  한국어
  Tiếng Việt
  日本語
  Русский
  Türkçe
  中文
  Bahasa Indonesia
  English
  Svenska
  Deutsch
  Nederlands

Copyright ©2025 Zoom Communications, Inc. All rights reserved.
Terms
Privacy
Trust Center
Legal & Compliance
Do Not Sell/Share My Personal Information
Cookies Settings

Zoom uses cookies and similar technologies as strictly necessary to make our site work. We and our partners would also like to set additional cookies to analyze your use of our site, to personalize and enhance your visit to our site and to show you more relevant content and advertising. These will be set only if you accept.

You can always review and change your cookie preferences through our cookie settings page. For more information, please read our Privacy Statement.

Cookie Preference Center

Cookies and other similar technologies (“Cookies”) are important to the proper functioning of a site and to provide visitors with a seamless and customized experience. Zoom uses Cookies to enable you to use our site. We also use cookies to enable you to personalize your use of our site, to provide you enhanced functionality and to continuously improve the performance of our site. If you have Targeting cookies enabled below and depending on your account type or login state, we may allow third-party advertisers to show you advertising relevant to you on our website or products, using their Cookies on our site.

You can accept or decline all but Strictly Necessary Cookies, or customize your cookie settings below. You can change your cookie settings at any time. Some Strictly Necessary Cookies may transfer personal data to the United States. To learn more about how Zoom processes personal data, please visit our privacy statement.

For California Residents, you may exercise your right to “Opt-Out of the Sale of Personal Information” by toggling the button labeled “Targeting” below to off.
More information

Manage Consent Preferences

Targeting Cookies

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to track your usage of our website and, depending on their policies, may combine that information with other information to show you relevant advertisements on our site and other sites. If you do not allow these cookies, you will not see personalized advertising on Zoom’s website or products.

Functional Cookies

Functional Cookies

These cookies enable the website to provide enhanced functionality and customization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance Cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Strictly Necessary Cookies

Always Active

These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Cookie List

checkbox label label

Consent Leg.Interest

checkbox label label

checkbox label label

checkbox label label