good evening from Tokyo!

good afternoon from Odessa!

hello from Nigeria

Hello everyone

Hi All

Nameste and hello from Nepal

Hello All

Hello from Seoul :)

Hello everyone, My name is Mohamed (ICANN Staff) and I will be monitoring the session chat room. 

In this role, I will be the voice for remote participants in the Q&A session.

If you have a Question, write <Question> before your question, the questions will be read in the Q&A at the end of the session. Questions and comments placed in chat will be considered as part of the “chat” and will not be read out loud on the microphone.

Please note that chat sessions are being archived and follow the ICANN Expected Standards of Behavior: http://www.icann.org/en/news/in-focus/accountability/expected-standards

UA Readiness Report (2020): https://uasg.tech/wp-content/uploads/2020/09/UASG-FY20-Readiness-Report-20200917.pdf

This we all heard yesterday , why its repeated

Topic is Remediating Universal Acceptance Issues , not introduction

<comment>There should be more regional software included into the testing of any categories of software, not only the global ones. For example, the most popular regional software used by majority of local users.</comment>

@Maria - good point!

<comment> Agreed with @Maria comment the testing of any categories of software is done on very limited applications global ones. Whereas UA agenda should be local. <comment>

https://uasg.tech/wp-content/uploads/documents/UASG012-en-digital.pdf

Everyone: for the workshop part of this session we are proposing to talk about 1) Remediation Strategy and 2) Government Stakeholder approach ….. we may have time for another one or two additional topics. We are open to suggestions. Please post your topic in the chat box. Thanks

Thank you @maria and @achara , we shall take this into consideration. our Local Initiatives Chair and Ambasaddors will be contacted to get the local info and we shall include that in our future work. Thank you.

<comment> What the EAI Working Group does because UASG.tech itself is not ready for EAI so far <comment>

<Question>@Mark Have Microsoft Exchange Server started to support EAI already? It was announced some years ago that it is in process but not confirmed as finished one on the official Microsoft's resources yet? Outlook has supported EAI properly.</Questions>

@Maria <comment> Outlook still dont supported EAI properly

https://uasg.tech/wp-content/uploads/documents/UASG021B-en-digital.pdf

I will leave. There is no Remediating session here.

Thank you!

<Question> It looks like there is some lack of security documentation regarding EAI and IDN usage on the UASG's website and in scope of its current work. It could be useful to make a special section on the website designed for these security issues and documents. As we can see it on local level (CIS and EE region), the security topic is discussed in two directions: M3AAWG recommendations and Unicode Consortium tech standard 39. Maybe it's a right time to start to work on some security documentation which will be concentrated on Unicode usage but particularly for EAI and IDN? </Question>

Everyone: for the workshop part of this session we are proposing to talk about 1) Remediation Strategy and 2) Government Stakeholder approach ….. we may have time for another one or two additional topics. We are open to suggestions. Please post your topic in the chat box. Thanks

@archara I think Microsoft Outlook is supporting EAI well now. Any issues.

<Question> Mark is uasg.tech EAI ready? Mailing list of EAI also dont support EAI email address? How will we become universal acceptance ready and have vendors support universal acceptance when UASG itself is not ready with EAI <Question>

https://news.microsoft.com/en-in/features/email-addresses-indian-language-support/

<Question> Is there any EAI UA ready mailing list software available <Question>

The security issues connected with Unicode usage in EAI and IDN are important for further UA implementation. That should be included into the strategy.

<comment> would be nice to catagorise different MTA/UserAgents between Windows/Apple/Linux & BSD (etc)</comment>

@Maria: Unicode, M3AAWG have addressed those issues. Is there anything new that UASG should be working on?

<Comment> If UASG and ICANN is facing challanges from past 6 years and still not EAI ready how can we have community ready<Comment>

one version of sendmail has supported EAI, pls see https://github.com/arnt/sendmail-smtputf8

@Dennis, I mean that this information is not available easily and is not representing on the UASG website or most of UASG documents to be recognized by any stakeholders.

For the workshop part of this session we are proposing to talk about 1) Remediation Strategy and 2) Government Stakeholder approach ….. we may have time for another one or two additional topics. We are open to suggestions. Please post your topic in the chat box. Thanks!

@Maria, noted

<Comment> Sorry Satish totally disagree with your opening comment , this completely fail UA mission then, as every user will have this issue of applications and software, and thats UA mission is to make them ready ,so mission of UA is far to achieve with these thoughts <Comment>

@satish, Only Chinese and Arabic as Examples , No Indian language.

and No Cyrillic script ;)

Great!

@Achara, we need more people like you to join our volunteer membership. We need passionate people like you.

@Ritu Kumar, we are updating the testing options (e.g Domain names/EAI) by including new scripts, hopefully we will publish that updated testing case scenarios soon

@mohamed , how do you select language, whats the process to pick top language

<Comment> Sorry Satish its six years now so please dont say overnight, UA has achieved a lot during this time , but what you metioned in your opening comment was not expected from technology <Comment>

@Ritu The UA community/Technology working group was involved in this process

@Ritu… While language maybe important from a end user standpoint, is less so for technical testing. UA test for Unicode validation (it doesn’t care about a specific script). That said, we are expanding our test domain names and email addresses pool to help local software developers choose a test subject relevant to them

@Dennis , you are diverting the issue and have bias about your decision.

@mohamed , how do you select language, whats the process to pick top languagei would also like to know this

To Satish, I disagree when you said that for languages and libraries, turning the red into green is good. Because, for many cases, over time, some librairies will just die and new ones will be used. Those librairies will « die » not necessarily because of UA non-conformance, but often because they were based on old technlogies/old versions of languages, and developers would not update them, but instead start a new lib.

@mohamed do we have community involvement is this selection

@Ritu, how am I diverting the issue of testing?

@dennis , being Vice Chair you should stick to agenda, I agree with Miten . You are not even listening.

Talking about community involvement in the language selection process, I'm thinking, how would that play out in a multi lingual country like Nigeria?

<Comment>Developers have scattered knowledge sometimes (mostly about software which they use on daily basis), so there can be organized more centralized list of software with UA-readiness status on UASG website or somewhere else. That can show UA implementation progress for the technicians better.</comment>

We are noting all comments and listening. I will ensure discussion on them and take appropriate actions / decisions with involvement of other community leaders.

@mohamed , pl bring all issues to admin

@Maria: we are now discussing something like a logo program for EAI. Rather than try to represent all the various components and tools and services related to EAI on the site, it would be better if each vendor offered that info on *their* site, in their marketing, and in their documents. In our next EAI WG call, we'll be discussing this topic, if you would like to join!

+1 @Maria

@Joshua - about the issue of multilingualism and how this is connected to UA, there will be a session at the Global IGF - will post the details in a moment

@Mark thats a great input

Tuesday 17 November @ 12:50 UTC https://www.intgovforum.org/multilingual/content/igf-2020-ws-271-multilingualism-online-old-challenges-and-new-perspectives

@Roberto, thank you

@Roberto, thank you

You are welcome

@mark Thanks for sharing your valuable insights

People/Programmers are "lazy" so will usually do the least amount of work to achieve their goal. If they are required to add IDN/EAI/UTF8 into the mix, they will - or might even do so if they live in a non-ascii country.

Perhaps the people who pay them need to specify IDN/EAI ?

https://stackoverflow.com/questions/201323/how-to-validate-an-email-address-using-a-regular-expression

I agree with Mark. However, if we just say them: Don’t do that, it does not help. We also need to tell them: use ->that<- UA-conformant library. So both are needed.

@mark developer half life spend on Google and other search to find easy solutions

Can we also look at some typical stack of technologies/software ( I can mistake in terminology, sorry)? I mean, for example, many hosting providers use the typical list of software to install their mail systems, and if one of these products is non UA-ready then the whole system will be non UA-ready as well.

Under the Software umbrella it is also important to take into consideration the SysAdmins, who activelly manage the software during the usage and can activelly try to filter EAIs and IDNs "to avoid phishing and spam"

Could you please share the created document after the workshop

The problem is looking for solutions to solve the problem at hand without “losing time” to look for a more general situation. Then the scenario changes and the SW fails.

<Comment> Community Outreach will help in that, lot of people will be happy to help and volunteer<Comment>

Sure @Hadia.

Thanks Satish

UA ambassadors is great idea and we need to create small program of community member fellowship to bring more UA community on the table . UA is so large

@Dennis commentary "I believe that it is necessary to include the ISPs of our regions in the training issue, so that they can identify potential problems arising from their users that, without being completely clear about the AU issue, may present some type of problem that is not completely identified. "

Agree with Edmon. But I’m just saying it does not create a lot of market influence.

agree with Marc”s idea

<Comment> Government RFP are product or provider driven , if we have products and providers in market supporting and promoting UA requirements this will automatically become part of RFP <Comment>

The ICANN document is still available on the UASG site

https://uasg.tech/wp-content/uploads/2020/03/UASG_ICANN_Case_Study_UASG013C.2.pdf

<Comment>I believe that it is necessary to include the ISPs of our regions in the training issue, so that they can identify potential problems arising from their users that, without being completely clear about the AU issue, may present some type of problem that is not completely identified. <Comment>

ICANN Org UA Case study could be found here: https://uasg.tech/2020/04/icann-ua-case-study-published/

<Question> ICANN's website and systems are more or less UA ready. The next level is registries and registrars. Do we need to look more closely at UA-Readiness of registry software now?On local level we (as members of UA local initiative) often hear that If we are trying to make all other software UA-Ready, most likely we should start from ourselves. And IDN TLD registries and registrars are one the main UA influencers. Does UASG have plans to evaluate what common trends and problems regarding UA-readiness do have the most popular registry software? What can be done in this field? </Question>

Gov can create a national WG on UA readiness more on area of universal Acceptance

GAC IDN/UA Working Group is working already.

<Comment> Colleagues, sorry, but we are now discussing what was clear a year ago. We got together with the technical community and can still decide on a procedure for how to set a FRAMEWORK for software that already meets the conditions of READYNESS, to what degree of readiness and collect this very important information in a single place on the UA website, and not rely on vendors. Can we move on successfully without a framework? You cannot start a conversation with any gov stakeholder if you cannot show him something real. And they already know the IDN problem. </comment>

<comment> Local initiatives and UA ambassadors must have dedicated focus

<comment> Local initiatives and UA ambassadors must have dedicated focus on Government making aware of UA issues and make UA reediness be part of their RFP <comment>

<Question> Cant GAG be involved for taking US requirements in government RFP’s <comment>

Please join the different UA working groups and participate in the work: https://docs.google.com/forms/d/e/1FAIpQLScRg7caDnbgEo_r6UnP3s5OvtIMlE9btaM--sIWXukWbA52oQ/viewform

<Question> Cant GAG be involved for taking US requirements in government RFP’s <Question>

UA

<Question> Do we have any RFP to share with our government where UA is been advocated in a RFP <Question>

<Question> Why UASG has so much vendor dependency , why not every work is first shared with community if anyone or any group wish to volunteer and commit time and resources? <Question>

Need to move. Thank you for really a fruitful session!!

Thanks Maemura-san!

Quick Guide to Tender and Contractual Documents can be found in this link: https://uasg.tech/wp-content/uploads/documents/UASG009-en-digital.pdf

sorry need to drop too. bye. connect again at the UA session tomorrow

The above link provide guidance for the Government procurement officials with a draft UA compliance requirement that can be added to the government systems requirements

<Comment>Speak more with UA Ambassadors and LIs, they work with all these issues daily.</comment>

Bye for now

thanks for that great session

Bye!

Thank you everyone

thanks!

bye