Welcome to the DNS Security Threat Mitigation Program Webinar on Thursday, 22 July 2021 at 16 UTC.My name is Chantelle Doerksen I will be monitoring this chat room and the Q&A pod.In this role, I am the voice for remote participants. Please note that questions or comments will only be read aloud if submitted in English within the Q&A pod. I will read them aloud during the time set by the Moderator of this session. Questions and comments placed in chat will be considered as part of the “chat” and will not be read out loud on the microphone.Participants who have Internet connectivity issues or wish to listen to a language other than English must dial into the session using the ICANN Adigo International Dial-in Number List, https://www.adigo.com/icann.Chat sessions are archived and follow the ICANN Expected Standards of Behavior, http://www.icann.org/en/news/in-focus/accountability/expected-standards.

Sorry for being late… greetings from the Office of the Ombudsman

Reminder- questions or comments will only be read aloud if submitted in English within the Q&A pod. I will read them aloud during the time set by the Moderator of this session.

Questions and comments placed in chat will be considered as part of the “chat” and will not be read out loud on the microphone.

Assuming a valid complaint, what is the average time to resolve the issue?

Here is the link to look up the domain name - https://lookup.icann.org/

And here is the link to submit a complaint to ICANN - https://icannportal.force.com/compliance/s/abuse-domain

Here is org’s website - https://www.icann.org/resources/pages/dns-security-threat-mitigation-2021-07-19-en

Reminder- questions or comments will only be read aloud if submitted in English within the Q&A pod. I will read them aloud during the time set by the Moderator of this session.

Questions and comments placed in chat will be considered as part of the “chat” and will not be read out loud on the microphone.

Here is Yan’s link: https://www.icann.org/en/announcements/details/icann-org-launches-audit-of-registrar-compliance-with-dns-security-threat-obligations-15-1-2021-en

Correct, thanks Russ.

More info about DAAR - https://www.icann.org/octo-ssr/daar

Thanks; really helpful answer.

Thanks, for your valuable replies...

Sure Mr Chantelle Doerksen

+1 John on DNSTICR seminar

+1 on DNSTICR seminar

https://www.icann.org/octo-ssr/daar-faqs/#ccTLDs

https://www.icann.org/resources/pages/customer-support-2015-06-22-en

We will work on putting together some further sessions based on input here

https://www.icann.org/resources/pages/customer-support-2015-06-22-en

Thank you all for joining